Returns and Refunds Policy
Please take note of our returns and refunds policy and feel free to get in touch should you have any questions.
Goods may be exchanged or refunded within 7 days. Should you cancel your order post delivery a refund will only be considered, if goods are in their original condition.
Delivery charges will unfortunately not be refunded and a collection fee will be applicable.
Made to order products have been produced specifically for you, therefore no refunds or exchanges can be made. If there is an error on our part regarding the product specification or if the product is found to be faulty, CASA will rectify the fault.
CASA will at their discretion collect and refund goods that are unsuitable In terms of style or size however a 10% handling fee will be applicable.